Where the DNS settings live
- In your Shopify admin go to Settings → Domains.
- Click the domain, then Domain settings → Edit DNS settings (or "DNS settings").
Adding a record
- Click Add custom record.
- Choose the type, enter the name and value, then Confirm.
Editing or deleting a record
- Use the three-dot menu at the end of the record row and choose Edit or Delete.
Changing the nameservers
- Shopify-managed domains do not expose nameserver changes — you would need to transfer the domain out.
- For a domain registered elsewhere, point an A record at
23.227.38.65and a CNAME forwwwatshops.myshopify.com.
Gotchas at Shopify
- Shopify requires the root A record to be their fixed IP; it does not change per store.
- You cannot delete the records Shopify needs while the domain is set as primary.
After you save
DNS changes aren't instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere. Use the Route Planner's live check to see what the world sees, and the troubleshooting page if it still looks wrong after the TTL has passed.