Where the DNS settings live
- Sign in to your IONOS account and open Domains & SSL.
- Click the gear/three-dot icon next to the domain and choose DNS.
Adding a record
- Click Add record.
- Choose the type, set the Host name (blank or
@for the root), and the Value/Points to. - Click Save.
Editing or deleting a record
- Click the pencil on the record row, adjust it, then Save.
- Use the bin icon to delete. Records IONOS created for an active product may be greyed out.
Changing the nameservers
- Open the domain, go to Nameserver and choose Use custom name servers.
- Enter the new nameservers and save.
Gotchas at IONOS (1&1)
- If the domain is connected to an IONOS website or mail product, IONOS locks the related records. Disconnect the product first.
- IONOS applies changes on a delay of up to an hour even with a low TTL.
After you save
DNS changes aren't instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere. Use the Route Planner's live check to see what the world sees, and the troubleshooting page if it still looks wrong after the TTL has passed.
