Web host

How to change DNS records at Krystal

UK host running cPanel, with its own client area for domains.

Open the Krystal control panel → Visit Krystal

Where the DNS settings live

  1. Sign in to the Krystal client area.
  2. Open Domains, click the domain, then Manage DNS. For hosted domains, cPanel → Zone Editor also works.

Adding a record

  1. Click Add Record, set the type, name and value, then save.

Editing or deleting a record

  1. Edit on the row to change, Delete to remove.

Changing the nameservers

  1. Open the domain in the client area and edit Nameservers.

Krystal nameservers

These are the values you would set at your registrar to let Krystal run your DNS. Always confirm them in your own account — several providers assign per-account values.

  • ns1.krystal.uk
  • ns2.krystal.uk

Gotchas at Krystal

  • Krystal domains use their own DNS by default; check whether the site is on cPanel DNS or Krystal DNS before editing.

After you save

DNS changes are not instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere — occasionally longer if an ISP ignores TTLs. Check what the world currently sees before assuming something is broken, and see the troubleshooting page if it still looks wrong after the TTL has passed.

Other web host guides

A2 Hosting

cPanel-based host; DNS is edited in cPanel or the client area.

Bluehost

WordPress-focused shared host, part of Newfold Digital.

cPanel (generic)

Hundreds of hosts use cPanel. If your host gave you a cPanel login, these steps apply regardless of the brand.

DreamHost

Long-running independent host and registrar.

Fasthosts

UK host and registrar with its own control panel.

GreenGeeks

Eco-branded cPanel host.